You"ve Got Maid

Wednesday, February 27, 2008

Naomi Campbell In Hospital After Surgery

Supermodel Naomi Campbell is in a Brazilian hospital after the removal of a cyst, according to a spokesman. Click here to read the rest of the article.

Her Public Relations Spokesman stated, "She would like to thank the doctors who have kindly looked after her." No mention of Naomi Campbell throwing bed pans at the Candy Stripers while Venezuela's Funniest Dictator, Hugo Rafael Chávez, cheered her on (blogger embellishment).

Naomi Campbell is on You’ve Got MAIDS NO SOUP FOR YOU List, for past discourtesies to her maids. We feel the way you treat your maid is a test of character. Click here to read how Naomi Campbell beat the snot out of her maid.

Seth Godin on Pizza Quality

Last night I was rereading Seth Godin book, Purple Cow. Its brevity is only surpassed by its insightfulness. 137 small pages.

On page 134, Mr. Godin writes: Godin's THIRD LAW of restaurant dining points out that the friendliness of the staff at a pizza place is inversely proportional to the quality.

I can think of a few landmark pizza shops that back up Seth Godin's rule. I wonder how many mediocre pizza managers experimented with treating their Customers like crap after reading this. Of course this would be folly.

Most likely it is a chicken and the egg sort of thing. Which came first? In order for a pizza place be able to have Seth Godin's 3RD Law of restaurant dining apply to them they have to have a great product. They have to have had great product for years. They have to have legions of raving Customers. For a generation or longer they have been told how great they are on a daily basis, and now they can't help the swagger. New staff sees this and start treating the Clients like they are replaceable.

The author believes there are a disproportionate number of self proclaimed pizza experts in this great country of ours. There is no questioning taste, and what is perfect for you may not work for your neighbor when it comes to the finding the ultimate pizza. Seth Godin does make a valid observation, but it is not something any business owner should strive for. It is, what it is.

Your unique balance of product quality, cleanliness, and friendly service (or lack thereof), will define your company. What do you want to be known for?

Tuesday, February 26, 2008

Stop being a Martyr | Just Say NO


"Stop being a Martyr…Have the house cleaned twice a month by a maid service. Say no whenever possible and ask for help as much as you can." Click here to read the rest of Eileen McDarghs article.

Eileen McDargh is a leadership expert, communications consultant, author, and keynote presenter. She gets it about maid service. So do you. You don't need to listen to an expert to recognize the professional maid service can restore stability to your home and career.

Jack Canfield author of the Chicken Soup for the Soul series, and The Success Principles is in full agreement with Eileen McDargh when it come maid service. Jack Canfield writes: "Most female executives spend too much time running their household, when they could easily delegate this task to a cleaning service...freeing themselves to focus on their career or spend more time with their family."

Jack Canfield goes on to write, "...if you are a stay-at-home mom or dad, your most valuable "staff" will by your house cleaner...and others who can help you get away for time by yourself and with your spouse. If you are a single parent, these folks (maids) are even more important to your successful future and should be chosen with great care."

Eileen McDargh has worked for The Dow Chemical Company, IBM, Rubbermaid, Northrup Grumman, UAW, 3M, Aetna, AT&T Capital Corporation, Bank One, Blue Shield of California, Colonial Insurance, F.D.I.C., Farmers Insurance Co.., Farmers Insurance Field Offices, SmithBarney, Shearson Lehman, State Farm Insurance, Toyota Motor Credit Corp., Transamerica Insurance, Wells Fargo, Abbott Labs, Bayer (formerly Miles Labs) , Child Health Corporation of America, Emergency Rooms Nurses, Glaxo Smith Kline, Procter & Gamble Pharmaceuticals, WellPoint Network, Marriott Hotels, TGI Friday's, American Airlines, Anderson Consulting, Beatrice Hunt Wesson, Blockbuster Video, Cisco Systems, Dow Chemical, Enterprise Rent-A-Car, FritoLay, JC Penney, Lenscrafters , Microsoft, Northwest Airlines , Nissan Motors, Procter & Gamble, SteinMart, Subway, Sunkist Growers, Century 21, Coldwell Banker Int'l, Prudential Real Estate, Andersen (Accenture) Consulting Women's Forum, Bakersfield Women's Conference, Central CA Women's Conference, Crystal Cathedral Women's Conference, Dallas Chamber Women's Commerce, Ernst & Young, IBM Women's Network, ICAN (Women's Conference), Mayo Clinic Women's Conference, Nat'l Assoc. of Women Business Owners, Port St. Lucie Business Women, Procter & Gamble Mid Atlantic Women's Development Group, Procter & Gamble Western Women's Development Group, Speaking of Women's Health, Women's Food Forum, Women's Food Service Forum, Women's Forum Idaho, Women on the Move, Women's Success Conference, and You've Got MAIDS. Just kidding about the You've Got MAIDS thing but who knows. Maybe someday.

You've Got MAIDS of Summerville, South Carolina (843.805.7000) provides maid service in the following communities: Ashborough East MAID SERVICE, Ashborough MAID SERVICE, Belle Hall MAID SERVICE, Charleston MAID SERVICE, Charleston National MAID SERVICE, Daniel Island MAID SERVICE, Dunes West MAID SERVICE, East of Cooper MAID SERVICE, Folly Beach MAID SERVICE, Goose Creek MAID SERVICE, Hamlin MAID SERVICE, Hannahan MAID SERVICE, Ion MAID SERVICE, Isle of Palms MAID SERVICE, James Island MAID SERVICE, Johns Island MAID SERVICE, Kiawah Island MAID SERVICE, Kings Grant MAID SERVICE, Ladson MAID SERVICE, Long Point MAID SERVICE, Mount Pleasant MAID SERVICE, Park West MAID SERVICE, Rivertowne MAID SERVICE, Seabrook Island MAID SERVICE, Shadowmoss Plantation MAID SERVICE, Snee Farm MAID SERVICE, South of Broad MAID SERVICE, Sullivans Island MAID SERVICE, Wescostt Plantation MAID SERVICE, West of Ashley MAID SERVICE, Wild Dunes MAID SERVICE.


You've Got Maids of Maitland, Florida (407.737.7773) specializing in; Altamonte Springs maid service, Avalon maid service, Baldwin Park maid service, Bay Hills maid service, Belle Isle maid service, Casselberry maid service, College Park maid service, Conway maid service, Dr. Phillips maid service, Eagle Creek maid service, Eastwood maid service, Gotha maid service, Heathrow maid service, Hunter's Creek maid service, Independence maid service, Islesworth maid service, Keene's Point maid service, Lake Bryan maid service, Lake Mary maid service, Lake Nona maid service, Longwood maid service, Maitland maid service, Meadow Woods maid service, Metro West maid service, Moss Park maid service, Orlando maid service, Oviedo maid service, Stoneybrook East maid service, Stoneybrook West maid service, Tuscawilla maid service, Vista Lakes maid service, Wekiva maid service, Windermere maid service, Winter Garden maid service, Winter Park maid service, & Winter Springs maid service.














Sunday, February 24, 2008

Emerson Must Not Have Rowed

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Saturday, February 23, 2008

Angry People Bum Me Out


As a company we get far more compliments than concerns. Our compliments to concerns ratio is 10:1. Concerns are classy Customers who give thoughtful feedback to achieve better future service. Of the Clients that give us concerns, less than 3% of them act with anger. How do we know these things? Easy, we track everything so in the future we will be able to help guide our franchise partners to success.


Why do I allow angry people to rent space in my mind? Why don't I focus on the vast majority of happy Clients? Why don't I focus on the majority of Customers who behave respectfully even when they perceive they have been wronged? It is my fault really. I determine how I view the world. I determine what I focus on. Perhaps I need to raise the rent for angry people.


Have you notice how many people go from 0 to 60 with their anger anymore? I love this country, but the Jerry Springer-fication of America needs to stop. Just because a person don't get his way doesn't entitle him to throw an adult temper tantrum. If a person allows anger to control his life, his heart starts to wither. He begins to treat everyone like the person making him angry. He begin to rot from the inside out, and he is often the last one to recognize it. Slander, libel and callous words are the fruit of an angry person. Is this what you want to produce?


The Bible talks a lot about anger management. No matter if you believe in God or not, there is a great deal of wisdom in the Bible. Here are some cool verses:


  • Ephesians 4:26-27 "Don't sin by letting anger control you. Don't let the sun go down while you are still angry, for anger gives a foothold to the devil."
  • Proverbs 25:28 "If you cannot control your anger, you are as helpless as a city without walls, open to attack."
  • Psalms 4:4 "In your anger, do not sin…"
  • Romans 12:19 "Don't insist on getting even; that's not for you to do."
  • Ephesians 4:31 "Get rid of all bitterness, rage, anger, harsh words and slander, as well as all types of evil behavior."

According to these verses anger has an expiration date…when the sun goes down. Milk goes sour and so does anger. If you drink it, it will make you sick.


Maybe we should all stop being angry at angry people. Perhaps that is a good first step.

Wednesday, February 20, 2008

TELEMARKETING | How To Stop Telemarketing


First and foremost, You've Got MAIDS does not practice Telemarketing, we never outsource to telemarketers & we don't sell or share the information our Clients and prospective Clients share with us. That's a promise.

I've heard that we should love the sinner but hate the sin. Easier said than done when it comes to Telemarketers. Perhaps if America collectively practiced tough love with Telemarketers, there would be less of them. As it stands they must be doing pretty well or I wouldn't be getting so many annoying calls.

Despite having an unpublished number, crafty telemarketing companies use random number generators that call you. If you pick up and start answering questions you become a positive lead…a piece of currency to telemarketers. If that company can't cash in on you directly, they sell your information to other telemarketing companies. These new telemarketers will harass you until you until they can't close a sale before selling you to even more telemarketers. It is some sort of upside down pyramid scheme that you never signed up for.

How to Stop Telemarketers:

  • The first thing you should do is register on the National Do Not Call Registry. You can accomplish in three easy steps. Click here to sign up on the National Do Not Call Registry.
  • Next, we need to turn the tables on the telemarketers. Don't give away your information unless you are the one making the call! Here are some other fun things to do if you have the time and the temperament...
  • Keep asking the telemarketer to speak up because you have a hearing impairment. Keep at it until they are shouting like Jerry McGuire (SHOW ME THE MONEY).
  • Get them to tell you who they are. Have them spell their name and company. Make them spell it a couple of times. S L O W L Y…
  • Keep switching between German, Spanish & English. It doesn't matter if you don't know German or Spanish just start making up words. I like to keep inserting Gesundheit & Gracias into my conversation over and over.
  • Keep putting the telemarketer on hold. This waste their time, and time is money.

When you are bored with your games, inform the Telemarketer that you have registered your number on the National Do Not Call Registry, and that you would like them (repeat their name letter for letter) to put you on their Do-Not-Call List. Next remind them of the 1991 Telephone Consumer Protection Act requirement that they send you a written copy of their do-not-call policy upon demand…and demand it! Further remind them that if they fail to provide you with that written do-not-call policy their company owes you $500 in damages per violation. If all Americans did these things, Telemarketing would end sometime next week.

Friday, February 15, 2008

TRAIN TO RETAIN


Your house cleaners will emphasize whatever management gives emphasis to, and this all begins with training! Professional housecleaning companies almost always reap what they have sown. You’ve Got MAIDS sows training. We train to retain.

You’ve Got MAIDS often hires maids who have worked for the competition. We find it amazing that the training program for most other services seems to be here’s your mop…hold it on this end…great! You pass the final exam!

You’ve Got MAIDS makes it a bit harder. All maids are enrolled in You’ve Got MAIDS University. It is a combination of DVD, testing, hands on training, and constant evaluation. We don’t take much for granted. Even if the maid we hired has worked for another maid service they still have to complete our training program so they know what we promise our Clients.

You’ve Got MAIDS feels it is wrong to ask our Clients to tolerate on-the-job training. Are we perfect…heck no…but every You’ve Got MAIDS employee has studied how to clean the home and passed numerous evaluations before we trust them with our Clients.

In this world of walk of the street today, start tomorrow at full speed maid service, You’ve Got MAIDS is unique. Our methods, policies, and procedures make us stand apart from other house cleaning companies.

Bottom line is companies like You’ve Got MAIDS know that if you train your teams well enough, and follow up with ongoing evaluations, the market place will reward them. When your teams are properly traing you can get out of their way so they can take care of their Clients. In our eyes, it is the easiest path to long term success.

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You’ve Got MAIDS of Isle of Palms, South Carolina (843.805.7000) provides maid service in the following communities: Ashborough East MAID SERVICE, Ashborough MAID SERVICE, Belle Hall MAID SERVICE, Charleston MAID SERVICE, Charleston National MAID SERVICE, Daniel Island MAID SERVICE, Dunes West MAID SERVICE, East of Cooper MAID SERVICE, Folly Beach MAID SERVICE, Goose Creek MAID SERVICE, Hamlin MAID SERVICE, Hannahan MAID SERVICE, Ion MAID SERVICE, Isle of Palms MAID SERVICE, James Island MAID SERVICE, Johns Island MAID SERVICE, Kiawah Island MAID SERVICE, Kings Grant MAID SERVICE, Ladson MAID SERVICE, Long Point MAID SERVICE, Mount Pleasant MAID SERVICE, Park West MAID SERVICE, Rivertowne MAID SERVICE, Seabrook Island MAID SERVICE, Shadowmoss Plantation MAID SERVICE, Snee Farm MAID SERVICE, South of Broad MAID SERVICE, Sullivans Island MAID SERVICE, Wescostt Plantation MAID SERVICE, West of Ashley MAID SERVICE, Wild Dunes MAID SERVICE

Thursday, February 14, 2008

The Word of Mouth Maid Meets Robert DeNiro

This post is one of a series devoted to independent maids gone bad. - Ed.

Word of mouth is a strong advertising strategy. It works for you and me just like it does with Hollywood’s top stars. You look in the Yellow Pages, you may look on line, but in the end you listen to your friends and neighbors.

Robert DeNiro needed a maid. He couldn’t hire You’ve Got MAIDS because we don’t have an office in Manhattan yet. Instead he hired an independent maid who came highly recommended by Candice Bergen, Renee Rockefeller, & Isabella Rossellini. Within two weeks Bobby D caught this maid, Lucyna Turyk-Wawrynowicz, stealing over $100,000 worth of earrings and clothing from his wife.

Lycyna is from Poland and I guess they never saw Godfather II over there. Did she really think stealing from the Godfather was going to end up well?

Turns out Lycyna had robbed all the celebrities she cleaned for except for Isabella Rossellini. Lycna stated "I didn't steal from Isabella Rossellini because she treated me well. I only stole from people who didn't treat me with respect."

When asked why she stole from the DeNiro’s, Lycna stated "If she treated me better, with more respect, I probably wouldn't have done this." Lcyna also stole the social security number of one of her client’s children to commit identity theft.

Maybe word of mouth isn’t what it’s cracked up to be. Click here to read the rest of the story.

Companies like You’ve Got MAIDS provide so much more then maid service. We screen the maids who will come into your home. We train the maids. We insure the maids. We insure you. We pay their payroll taxes. We constantly evaluate the maids.

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You've Got Maids of Winter Park, Florida (407.737.7773) specializing in; Altamonte Springs maid service, Avalon maid service, Baldwin Park maid service, Bay Hills maid service, Belle Isle maid service, Casselberry maid service, College Park maid service, Conway maid service, Dr. Phillips maid service, Eagle Creek maid service, Eastwood maid service, Gotha maid service, Heathrow maid service, Hunter's Creek maid service, Independence maid service, Islesworth maid service, Keene's Point maid service, Lake Bryan maid service, Lake Mary maid service, Lake Nona maid service, Longwood maid service, Maitland maid service, Meadow Woods maid service, Metro West maid service, Moss Park maid service, Orlando maid service, Oviedo maid service, Stoneybrook East maid service, Stoneybrook West maid service, Tuscawilla maid service, Vista Lakes maid service, Wekiva maid service, Windermere maid service, Winter Garden maid service, Winter Park maid service, & Winter Springs maid service.



Tuesday, February 12, 2008

CHARLESTON, SC | MAID SERVICE REVIEW

Local Charleston, South Carolina Maid Service, You’ve Got MAIDS, does good again…
You’ve Got MAIDS® of Mount Pleasant, South Carolina (843.805.7000) provides maid service in the following communities: Ashborough East MAID SERVICE, Ashborough MAID SERVICE, Belle Hall MAID SERVICE, Charleston MAID SERVICE, Charleston National MAID SERVICE, Daniel Island MAID SERVICE, Dunes West MAID SERVICE, East of Cooper MAID SERVICE, Folly Beach MAID SERVICE, Goose Creek MAID SERVICE, Hamlin MAID SERVICE, Hannahan MAID SERVICE, Ion MAID SERVICE, Isle of Palms MAID SERVICE, James Island MAID SERVICE, Johns Island MAID SERVICE, Kiawah Island MAID SERVICE, Kings Grant MAID SERVICE, Ladson MAID SERVICE, Long Point MAID SERVICE, Mount Pleasant MAID SERVICE, Park West MAID SERVICE, Rivertowne MAID SERVICE, Seabrook Island MAID SERVICE, Shadowmoss Plantation MAID SERVICE, Snee Farm MAID SERVICE, South of Broad MAID SERVICE, Sullivans Island MAID SERVICE, Wescostt Plantation MAID SERVICE, West of Ashley MAID SERVICE, Wild Dunes MAID SERVICE

Wednesday, February 06, 2008

FBI THWARTS MODERN-DAY SLAVERY


FOR IMMEDIATE RELEASE

MONDAY, JANUARY 28, 2008
(202) 514-2007
WWW.USDOJ.GOV
TDD (202) 514-1888

TACOMA WOMAN SENTENCED FOR HOLDING DOMESTIC SERVANT IN FORCED LABOR

WASHINGTON - The Department of Justice announced today that a Tacoma, Wash., woman was sentenced in U.S. District Court in Los Angeles for holding a woman in forced labor as a domestic servant. Click here for the rest of the FBI Press Release.

Elizabeth Jackson was sentenced today to three years imprisonment for holding a Filipino domestic worker & subjecting her to forced labor; this is modern-day slavery. Jackson brought the woman to the United States, took her passport away, and forced her to work 16 hours a day, 7 days a week for less than $400 a month.

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Elizabeth Jackson could have avoided three years of imprisonment, and of the social stigma attached to modern-day slavery if she had outsourced her domestic cleaning chores to You’ve Got MAIDS! Mrs. Jackson would be able to sleep well at night knowing that You’ve Got MAIDS was taking good care of the people cleaning her home. You’ve Got MAIDS house cleaners are insured, bonded, screened, covered under workers compensation insurance, and well paid. You’ve Got MAIDS top maids routinely earn between $400 & $550 a week, and that is with no nights, no weekends, paid holiday & paid vacation.

Mrs. Jackson, you always get what you pay for.

Tuesday, February 05, 2008

NFL MAD AT KFC - AMBUSH MARKETING 101

The National Football League is calling KFC's chicken dance challenge to Super Bowl players a "textbook case of ambush marketing 101." Read the rest of the article on FanNation.com.
My first blog on this chicken dance challenge admired KFC for creating the most ingenious, low cost, high impact marketing vehicle ever. I still stand by that, but the NFL does raise a valid point.
Did KFC overstep what is morally correct? Is there anything moral or immoral about performing the chicken dance? Time will tell. The NFL & KFC will most likely kiss and makeup. It's hard to stay mad at the Colonel.

How to Start a Small Business

So you are considering leaving the cubicle to join the self-employed franchisee entrepreneurs. If Point A is today and Point B is you owning a small business, what is the fastest route between those two points? Here are two proven methods to start a small business:

#1 –Just like a tree, start your franchise small and grow smartly. The best time to plant a tree was 50 years ago. The next best time is today. In the beginning you will devote your time to watering, fertilizing, & trimming your tree. During this process you will get pretty adept at growing trees. Eventually your trees roots will reach the ground water and then your tree will practically run itself. At this point you can decide to enjoy the fruits of this tree, or spend your new found free time planting more trees.

#2 – Purchase a big business and wait. The idiom, a fool and his money are soon parted, applies here. Just because you can afford to purchase a large company doesn’t mean you have the ability to run it. If you don’t have the ability to honestly appraise your management capabilities never fear, the marketplace will. Efficient markets make rightsizing companies look easy…but it is a painful process for the owner.

Want to start a small business? Start with researching the seed and the best place to plant it. Plan to invest heavily both your mental and financial resources in the startup process. Focus on what is in front of you. Do this long enough and you should have a successful business.

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You've Got Maids of Orlando, Florida (407.737.7773) specializing in: Winter Park house cleaning, Baldwin Park house cleaning, Islesworth house cleaning, Maitland house cleaning, Avalon house cleaning, Keene's Point house cleaning, Belle Isle house cleaning, Conway house cleaning, Eagle Creek house cleaning, Longwood house cleaning, Eastwood house cleaning, Hunter's Creek house cleaning, Lake Bryan house cleaning, Moss Park house cleaning, Winter Springs house cleaning, Altamonte Springs house cleaning, Stoneybrook house cleaning, Dr. Phillips house cleaning, Tuscawilla house cleaning, Oviedo house cleaning, Orlando house cleaning, Bay Hills house cleaning, Meadow Woods house cleaning house cleaning, Wekiva house cleaning, Vista Lakes house cleaning, Lake Mary house cleaning, Heathrow house cleaning, Metro West house cleaning, Winter Garden house cleaning, Casselberry house cleaning, Lake Nona house cleaning, Gotha house cleaning, & Windermere house cleaning.

Monday, February 04, 2008

Franchisee Entrepreneurs vs. Explorers


Lewis and Clark were explorers in 1804. Thomas Jefferson was more of an entrepreneur because he’s envisioned western expansion. Jefferson had just maid a big score for the United States with Louisiana Purchase & that just wet his appetite. Jefferson planned and paid for Lewis & Clarks expedition just like Bill Gates explores new technology that might someday further Microsoft expansion plans.

Franchisees are more entrepreneur than explorer. It is wrong to link entrepreneurs with risk. Entrepreneurs hate needless risk! Franchisee entrepreneurs simply define risk differently. Entrepreneurs take calculated risk, they bet on what they know & that is themselves. This is how franchise entrepreneurs differ from Cubicle Charlie.

Cubicle Charlie has one boss to please. If he falls out of favor, or if his boss does a poor job stewarding their company, Cubicle Charlie could end up marching to the parking lot carrying his personal effects in a cardboard box. No gold watch for Charlie. Hello monster.com.

On the other side of the street, Franchisee Fran has hundreds of bosses. Each Client is his boss, and Fran knows he will not be fired by hundreds of Clients in one day. Franchisee Fran uses those Clients that fire him as fertilizer to strengthen his company. Being fired really is the ultimate feedback!!

Sometimes Franchisee Fran even fires a Client/Boss that becomes unprofitable. Cubicle Charlie doesn’t have this freedom. Franchisee Fran’s domain isn’t limited to a cubicle, a floor, or a building. Franchisee Fran’s business can be as big or small as he dreams.

True risk is having one boss. Good people get fired for bad reasons every day in corporate America. Most franchisee entrepreneurs see less risk in owning their own business, but few corporate types can see past their benefit package to appreciate that. By being a franchisee, the entrepreneur efficiently operates his or her venture in the pursuit of adding long term value to his or her net worth…not their employer’s net worth!

Who creates the bigger impact, Explorers or Entrepreneurs? I say the Entrepreneur, because successful Entrepreneurs finance explorers.
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You've Got Maids of Orlando, Florida (407.737.7773) specializing in: Winter Park housekeeper, Baldwin Park housekeeper, Islesworth housekeeper, Maitland housekeeper, Avalon housekeeper, Keene's Point housekeeper, Belle Isle housekeeper, Conway housekeeper, Eagle Creek housekeeper, Longwood housekeeper, Eastwood housekeeper, Hunter's Creek housekeeper, Lake Bryan housekeeper, Moss Park housekeeper, Winter Springs housekeeper, Altamonte Springs housekeeper, Stoneybrook housekeeper, Dr. Phillips housekeeper, Tuscawilla housekeeper, Oviedo housekeeper, Orlando housekeeper, Bay Hills housekeeper, Meadow Woods housekeeper, Wekiva housekeeper, Vista Lakes housekeeper, Lake Mary housekeeper, Heathrow housekeeper, Metro West housekeeper, Winter Garden housekeeper, Casselberry housekeeper, Lake Nona housekeeper, Gotha housekeeper, & Windermere housekeeper.

Friday, February 01, 2008

BOTTLENECK MANAGEMENT │ Knology Matrix over IP

You are either facilitating a bottleneck in your company or you are the bottleneck in your company.

Two weeks ago our systems had a bottleneck. Our Charleston, SC maid service office phone system got stopped up. From Monday morning until Thursday afternoon, incoming phone calls hit a blockage. These calls are forever lost in space. Our phone and Internet provider put us Out Of Business.
Thursday afternoon all calls were diverted to a single cell phone! A few customers and prospective customers were able to get through. We sounded like amateurs. Sales were horribly down that week, the following week, and this when we had a serious advertising campaign promoting our Free Phone Estimate. Instead of generating more jobs, 5 employees were given off, existing customers did not get their regular maid at the regular time...
AT&T does not provide Internet at the Charleston location. Currently, Knology has this exclusive right. Knology has a Matrix over IP phone system, which they say is not a VOIP but it failed us just like a VOIP. It is hard to be professional when Client calls are being dropped mid sentence.
Throughout our ordeal, Knology was friendly. However, I would rather deal with an unfriendly phone company that is capable of providing phone service.
There's just so many ways Knology dropped the ball! Early on Tuesday, a technician suggested an analog back up until the Matrix over IP system was upgraded. Great! Let's move forward! Instead, my frustration mounted; this suggestion went no where. Instead, 3 nice young women from sales came to my office to spend time with myself and my wife? Obviously, in the middle of my crisis, Knology decided put the analog connection on hold. My losses could have been largely mitigated if I had been reconnected by analog early on Tuesday. Instead, the analog connection was made late Friday afternoon.
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You’ve Got MAIDS® of South Carolina (843.805.7000) provides maid service in the following communities: Ashborough East Cleaning Company, Ashborough Cleaning Company, Belle Hall Cleaning Company, Brickyard Cleaning Company,Charleston Cleaning Company, Charleston National Cleaning Company, Daniel Island Cleaning Company, Dunes West Cleaning Company, East of Cooper Cleaning Company, Folly Beach Cleaning Company, Goose Creek Cleaning Company, Hamlin Cleaning Company, Hannahan Cleaning Company, Ion Cleaning Company, Isle of Palms Cleaning Company, James Island Cleaning Company, Johns Island Cleaning Company, Kiawah Island Cleaning Company, Kings Grant Cleaning Company, Ladson Cleaning Company, Long Point Cleaning Company, Mount Pleasant Cleaning Company, Park West Cleaning Company, Rivertowne Cleaning Company, Seabrook Island Cleaning Company, Shadowmoss Plantation Cleaning Company, Snee Farm Cleaning Company, South of Broad Cleaning Company, Sullivans Island Cleaning Company, Summerville Cleaning Company, Wescostt Plantation Cleaning Company, West of Ashley Cleaning Company, & Wild Dunes Cleaning Company.